It is our goal to operate our business with a knowledgeable staff, superior customer service and high ethical standards. However, we cannot succeed without quality vendors like you. We pledge that we will provide you with all the information you need to complete the service call in a timely and efficient manner, which will also avoid costly downtime to our drivers. You are a very important part of our success and we highly value any suggestions or comments you might have to help us reach our goals.
What can Downtime Fleet Management Services do for you?
WE'VE GOT YOU COVERED
BREAKDOWN SERVICES INCLUDE:
Mechanical Breakdowns and Repairs
Towing and Recovery
A PROGRAM YOU CAN BANK ON:
Accurate and Detailed Billing
Service Provider Checklist
What we require of you:
If you have any questions regarding these requirements, please do not hesitate to contact us directly at 866-965-9288.
SERVICE PROVIDER CHECKLIST
• Provide dispatcher with an estimated repair time
• Confirm chassis number
• Confirm container number
• D.O.T. Information of on & off tire
• Cause of failure on all tire replacements
• Driver is to take replaced tire/parts unless otherwise specified
• Provide dispatcher with roll time when service is complete
For our new applicants, we are looking forward to working with you in the very near future. For our established vendors, we thank you for your ongoing support.
24-Hour Emergency Roadside Assistance
Be Prepared for Whatever the Road Throws Your Way
Elite, Fast and Affordable Roadside Assistance
Downtime Fleet Management handles emergency roadside breakdowns to your specification without delay, keeping you in control of your fleet. This information is very important when seconds count. Our goal is to get your vehicle back on the road, communicate all the information to you, and eliminate downtime and worry while striving for cost containment.
Utilize Available Warranties
To inquire about our services, please fill out the form below. A representative will contact you soon.