About Us

Our Company

Downtime Fleet Management Services, Inc. is an emergency roadside assistance and fleet management service business headquartered in Savannah, Georgia. We are a full-customer response center focused on providing the transportation industry with service 24 hours-a-day, 7 days a week, 365 days a year.

Our Goal

Quality Service, Starts with Quality People.
It is our goal to operate our business with a knowledgeable staff, superior customer service and high ethical standards. However, we cannot succeed without quality vendors like you. We pledge that we will provide you with all the information you need to complete the service call in a timely and efficient manner, which will also avoid costly downtime to our drivers. You are a very important part of our success and we highly value any suggestions or comments you might have to help us reach our goals.

What can Downtime Fleet Management Services do for you?

WE'VE GOT YOU COVERED

We have a vast vendor network throughout the country (with over 500 vendors in the southeast region alone). We have formed long-term partnerships with a nationwide premier vendor network. These dealers enable us to provide OEM bias tires 80% of the time. Each vendor is monitored by our vendor management team and they understand that our goal is to ensure prompt and cost-effective service by using quality vendors and products.

BREAKDOWN SERVICES INCLUDE:

Tire Replacements and Repairs
Mechanical Breakdowns and Repairs
Fuel Services
Towing and Recovery

A PROGRAM YOU CAN BANK ON:

Highly Trained and Professional Staff
Guaranteed Uptime
Accurate and Detailed Billing
Customized Solutions

MANAGEMENT SERVICES

Downtime Fleet Management Services, headquartered in Savannah, Georgia, is a full-customer response center focused on providing the transportation industry with roadside assistance covering a full spectrum of emergency breakdown events.

Service Provider Checklist

What we require of you:

If you have any questions regarding these requirements, please do not hesitate to contact us directly at 866-965-9288.

SERVICE PROVIDER CHECKLIST
• Provide dispatcher with an estimated repair time
• Confirm chassis number
• Confirm container number
• D.O.T. Information of on & off tire
• Cause of failure on all tire replacements
• Provide driver with work order stating services rendered (Do not include cost)
• Driver is to take replaced tire/parts unless otherwise specified
• Provide dispatcher with roll time when service is complete


OUR THANKS:
For our new applicants, we are looking forward to working with you in the very near future. For our established vendors, we thank you for your ongoing support.


Lets talk! Call us at (866) 965-9288


SERVICE PROVIDER APPLICATION CREDIT APPLICATION

 

24-Hour Emergency Roadside Assistance

Be Prepared for Whatever the Road Throws Your Way


Elite, Fast and Affordable Roadside Assistance

Downtime Fleet Management handles emergency roadside breakdowns to your specification without delay, keeping you in control of your fleet. This information is very important when seconds count. Our goal is to get your vehicle back on the road, communicate all the information to you, and eliminate downtime and worry while striving for cost containment.

Customized Instructions

Intuitive solutions that add clarity and keep your fleet moving.

Minimize Downtime

Maximizing your fleets efficiency with timely assistance and minimal downtime.

Utilize Available Warranties

Cost effective services that help you minimize expense and maintain deadlines.
 

Contact Us

To inquire about our services, please fill out the form below. A representative will contact you soon.


Toll Free: (866) 965-9288

Phone: (912) 965-9288

Fax: (912) 965-9244


 

Mailing Address: PO BOX 1200 Pooler, GA 31322